“We are currently having issues with our supplier on…” You think: “Great! I now have something in which to make us look better than the competition.” You think this because you have yet to achieve the art of the next question.
Questions form the solid base to any sales calls. This should now be entrenched in everyone’s mind. The question then becomes, what kind of questions should you be asking?
I wish I could give you a list of questions to ask, but I cannot. Every situation is different, every prospect/client is also different and every industry is unique in its own right. However, this does not mean you should not have questions ready to ask.